Why Did My Balance Go Negative?

Modified on Wed, 12 Feb at 11:22 AM

✅ A negative balance can occur due to the auction process when buying traffic.


How It Happens:


1️⃣ Your bid is placed in the auction when you start purchasing traffic.
2️⃣ Once your balance reaches $0, your campaign is automatically stopped.
3️⃣ Due to a slight delay, some additional traffic may still be processed, causing a small negative balance (max -$1).


This is a normal occurrence and does not impact your future campaigns. Simply top up your balance to continue running ads.

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